Update February 2018

Claims Assistance Ltd respects your privacy and is committed to protect your personal information. This Privacy Policy sets out how we use and protect your personal information that you give to us.

What we collect

As a visitor, you do not have to submit any personal data in order to use this website. We collect the following personal data when you voluntarily chose to contact us by completing the contact form on our website or by using emails or other channels of communication:



telephone number

e-mail address

No special categories of personal data (sensitive personal data) are collected or processed through this website. We do not collect information on your computer browser, operating system, IP addresses, GPS location data etc. and we do not use cookies.


We will only use the information you provide to us on the relevant section of the website in order to process your queries for provision of the services or job applications in compliance with applicable law. We will use your personal data also to comply with our obligations under money laundering rules.


We use up-to-date data storage and security techniques to protect your personal information from unauthorized access, improper use or disclosure, unauthorized modification or unlawful destruction or accidental loss. All our lawyers and staff are obliged to respect the confidentiality of your information.

We do not engage any third parties to process your personal information. Any information that you provide to us is stored by us in our secure filing system.

We may disclose your personal data only to relevant government authorities to the extent required or permitted by the applicable law.

Your rights

You may always request information about your personal data processed by us and have the right to correct and delete such data at any time, as well as to withdraw your consent to the processing of your personal data. In any such case please contact us at office@claimshelp.eu

Changes in Privacy Policy

We may change this policy from time to time by updating this page. You should check this page from time to time for any updates. The date of the last update of this policy is written at the top. If you do not agree with this policy. Please do not use our website.

These terms shall be construed in accordance with Bulgarian law.